DELMARVA NATIVE PLANTS TERMS AND CONDITIONS
All plant prices are subject to change without notice. A volume discount for customers in good standing is possible. All sales are C.O.D.
ACCEPTED FORMS OF PAYMENT
Cash, credit cards and pre-approved check payments are accepted. All checks must be approved through the Delmarva Native Plants office for the total amount of the payment prior to pick-up or delivery. Past due accounts are all subject to 4% finance charge per month for the first six months (annual percentage maximum rate of 24%). For dishonored checks, the original amount of the payment plus $50 returned check fee must be paid either by money order certified check or cash.
PRIOR TO PICK UP OR DELIVERY
Prior to pick up or delivery, the customer must notify Delmarva Native Plants of their tax-exempt status or if any status changes have been made. The availability of products changes frequently on the website. All orders must be in print received by Delmarva Native Plants. An order confirmation by email must be received from Delmarva Native Plants. Orders that are not received due to email errors are not the responsibility of Delmarva Native Plants. There will be a restocking fee of 25% of the total order price if cancellations are made after the order is pulled.
AT THE TIME OF DELIVERY
Delmarva Native Plants does not guarantee successful growth after a sale due to the range of experience the buyer may have. At the time of delivery please count and examine all plants. If there is a plant shortage or damage at the time of delivery notify the driver and contact our main office within 24 hours, otherwise, shipment will be accepted. Please email your claim to [email protected]. Failure to contact Delmarva Native Plants within 24 hours of a problem will result in refusal of the claim. Delmarva Native Plants is not responsible for more than the purchase price of the plant and invoices may not be altered by the customer after delivery or pick-up. If a claim has been approved, a credit will be given for the price of the plants by mail.
Please have a confirmed order with Delmarva Native Plants 24 hours prior to pick-up.
For delivery pricing please call Jillian Parisi at 410-972-9161.